Data & Privacy
Last Updated: January 2025

pkdb Privacy Policy

pkdb takes the privacy of every Bangladesh player seriously. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your personal information.

How pkdb Protects Your Privacy

Six core commitments pkdb makes to every player in Bangladesh

Encrypted Data Storage

All personal data stored by pkdb is encrypted using industry-standard protocols. Your name, phone number, payment details, and account information are protected at rest and in transit. pkdb uses secure servers and regular security audits to ensure your data stays safe from unauthorised access.

No Data Selling

pkdb does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data belongs to you. pkdb only shares information with trusted service providers who help operate the platform — and only to the extent necessary to deliver those services.

Minimal Data Collection

pkdb only collects the data that is genuinely needed to operate your account, process payments, and comply with legal obligations. We do not collect data for the sake of it. If a piece of information is not necessary for your pkdb experience, we do not ask for it.

Your Rights, Respected

pkdb respects your right to access, correct, and delete your personal data. If you want to know what information pkdb holds about you, or if you want to update or remove it, you can contact the support team at any time. Requests are handled promptly and without unnecessary friction.

Transparent Cookie Use

pkdb uses cookies to keep you logged in, remember your preferences, and understand how the platform is being used so we can improve it. We do not use cookies to track you across other websites. You can manage cookie preferences through your browser settings at any time.

Payment Data Security

pkdb processes all BDT transactions via bKash, Nagad, and Rocket. Payment credentials are handled directly by these providers and are never stored on pkdb servers. pkdb only retains transaction references and amounts needed for account management and dispute resolution.

Your Privacy Matters: By using pkdb, you agree to the collection and use of your information as described in this Privacy Policy. If you have questions at any point, contact pkdb support at [email protected].

1 Who We Are

pkdb is an online gaming platform operating at pkdb.bid, serving players in Bangladesh. pkdb is the data controller responsible for the personal information collected through the platform. When this Privacy Policy refers to "pkdb", "we", "us", or "our", it means the pkdb platform and the team that operates it.

pkdb is committed to handling personal data responsibly and in accordance with applicable data protection principles. This Privacy Policy applies to all personal data collected through the pkdb website, mobile app, and any communications between you and pkdb support.

If you have any questions about how pkdb handles your personal data, or if you wish to exercise any of your data rights, you can reach the pkdb privacy team at [email protected] at any time.

2 Data We Collect

pkdb collects personal data that is necessary to provide you with a safe, functional, and enjoyable gaming experience. The categories of data pkdb may collect include:

Data Category Examples Purpose
Identity Data Full name, date of birth, gender Account registration and age verification
Contact Data Phone number, email address Account communication and support
Payment Data bKash/Nagad/Rocket number, transaction IDs Processing deposits and withdrawals
Technical Data IP address, device type, browser, OS Security monitoring and fraud prevention
Usage Data Games played, bet history, session times Platform improvement and responsible gaming
Verification Data National ID, selfie photo (if requested) KYC compliance and identity verification

pkdb does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or for responsible gaming purposes.

3 How We Collect Your Data

pkdb collects personal data through several channels. Understanding how your data reaches us helps you stay informed and in control:

  • Direct registration: When you create a pkdb account, you provide your name, phone number, and other details directly.
  • Transactions: When you deposit or withdraw via bKash, Nagad, or Rocket, transaction data is generated and recorded.
  • Platform activity: pkdb automatically records your gaming activity, login times, and session data as you use the platform.
  • Support interactions: When you contact pkdb support via chat or email, the content of those communications is stored.
  • Cookies and tracking: pkdb uses cookies and similar technologies to collect technical data about your device and browsing behaviour on the platform.
  • Verification requests: If pkdb requests identity documents for KYC purposes, the data in those documents is collected and stored securely.

Third-Party Sources: pkdb may occasionally receive data about you from payment providers or fraud prevention services to verify transactions and protect your account. This data is used solely for security and compliance purposes.

4 Why We Use Your Data

pkdb uses your personal data for specific, legitimate purposes. We do not use your data for anything beyond what is described here without your explicit consent:

  • To create and manage your pkdb account and verify your identity.
  • To process deposits and withdrawals in BDT via your chosen payment method.
  • To provide customer support and respond to your queries and complaints.
  • To detect and prevent fraud, money laundering, and other prohibited activities.
  • To comply with legal and regulatory obligations applicable to pkdb.
  • To send you important account notifications, security alerts, and service updates.
  • To personalise your pkdb experience and recommend games you may enjoy.
  • To monitor gaming patterns and support responsible gaming obligations.
  • To improve the pkdb platform based on how players use it.

Marketing Communications: pkdb will only send you promotional messages if you have opted in to receive them. You can unsubscribe from marketing communications at any time by contacting support or updating your account preferences.

5 Legal Basis for Processing

pkdb processes your personal data on the following legal grounds:

  • Contract performance: Processing is necessary to fulfil the agreement between you and pkdb — including running your account, processing payments, and delivering gaming services.
  • Legal obligation: pkdb is required to process certain data to comply with anti-money laundering laws, age verification requirements, and other applicable regulations.
  • Legitimate interests: pkdb processes some data to protect the platform from fraud, improve services, and ensure the security of all players.
  • Consent: Where pkdb relies on your consent — such as for marketing communications — you have the right to withdraw that consent at any time.

6 Data Sharing

pkdb does not sell your personal data. We share data only in the following limited circumstances:

  • Payment processors: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals.
  • Identity verification providers: Third-party KYC services may receive identity documents when verification is required.
  • Fraud prevention services: pkdb may share technical data with security providers to detect and prevent fraudulent activity.
  • Legal authorities: pkdb will disclose personal data to law enforcement or regulatory bodies when required to do so by law.
  • Business transfers: In the event of a merger or acquisition, your data may be transferred to the new entity, subject to the same privacy protections.

All third parties who receive data from pkdb are required to handle it securely and use it only for the specific purpose for which it was shared. pkdb does not permit third parties to use your data for their own marketing purposes.

7 Cookies

pkdb uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit pkdb.bid.

  • Essential cookies: Required for the platform to function. These keep you logged in and maintain your session securely.
  • Functional cookies: Remember your preferences such as language settings and display options.
  • Analytics cookies: Help pkdb understand how players use the platform so we can improve it. Data collected is aggregated and anonymised.
  • Security cookies: Used to detect and prevent fraudulent activity and protect your account.

Managing Cookies: You can control and delete cookies through your browser settings. Note that disabling essential cookies may affect the functionality of your pkdb account. pkdb does not use cookies to track your activity on other websites.

8 Data Retention

pkdb retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs.

  • Account data is retained for the duration of your active pkdb account.
  • Transaction records are retained for a minimum of five years to comply with financial regulations.
  • Identity verification documents are retained for the period required by applicable KYC regulations.
  • Support communications are retained for up to two years after the last interaction.
  • Technical and usage data may be retained in anonymised form for longer periods for analytics purposes.

When data is no longer required, pkdb securely deletes or anonymises it. If you request account closure, pkdb will delete your personal data within a reasonable timeframe, subject to any legal retention obligations.

9 Your Privacy Rights

As a pkdb player, you have the following rights over your personal data. pkdb is committed to honouring these rights promptly and without unnecessary barriers:

Right to Access
Request a copy of all personal data pkdb holds about you.
Right to Rectification
Ask pkdb to correct any inaccurate or incomplete data.
Right to Erasure
Request deletion of your data where there is no legal reason to retain it.
Right to Restriction
Ask pkdb to limit how your data is processed in certain circumstances.
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Object
Object to pkdb processing your data for marketing or profiling purposes.

To exercise any of these rights, contact pkdb support at [email protected]. pkdb will respond to all data rights requests within a reasonable timeframe.

10 Data Security

pkdb takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure.

  • All data transmitted between your device and pkdb is encrypted using TLS (Transport Layer Security).
  • Personal data stored on pkdb servers is encrypted at rest.
  • Access to personal data within pkdb is restricted to authorised personnel on a need-to-know basis.
  • pkdb conducts regular security reviews and vulnerability assessments of its systems.
  • Two-factor authentication is available for player accounts to add an extra layer of protection.

Security Incident Response: In the unlikely event of a data breach that affects your personal information, pkdb will notify affected players promptly and take immediate steps to contain and remediate the incident.

While pkdb takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.

11 Children's Privacy

pkdb is strictly an 18+ platform. pkdb does not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the pkdb platform in any way.

If pkdb becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed. If you believe a minor has registered on pkdb, please contact support at [email protected] immediately.

Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms. pkdb supports responsible gaming and takes underage access seriously.

12 Changes to This Privacy Policy

pkdb may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When material changes are made, pkdb will notify registered players via email or an in-platform notification.

The updated Privacy Policy will be published on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how pkdb protects your privacy. Continued use of pkdb after any changes to this policy constitutes your acceptance of the updated terms.

If you disagree with any changes to this Privacy Policy, you may request account closure by contacting pkdb support. Any real money balance in your account at the time of closure will be returned to your registered payment method after standard verification.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way pkdb handles your personal data, please get in touch with the pkdb privacy team. We are here to help and will respond to all privacy-related enquiries as quickly as possible.

Privacy Contact: [email protected] — Please include "Privacy Request" in the subject line so your message reaches the right team quickly.

pkdb aims to respond to all privacy requests within 5 business days. For complex requests such as full data access or erasure, the process may take up to 30 days. pkdb will keep you informed of progress throughout.

Play Safe on pkdb

Your Data Is Safe — Now Enjoy the Games

pkdb is built for Bangladesh players who want fast payouts, fair games, and a platform they can trust. Your personal data is protected, your payments are secure, and support is available 24/7. Register today and start playing with confidence.